Refund & Cancellation Policy

9 August 2026

Our courses are digital and open the moment you enrol, so the usual rules for immediately delivered digital content apply. This policy explains your right of withdrawal, when it ends, and how we handle refunds with fairness and good faith.

1. What you're buying

Both The Space Between (12 lessons, USD 97) and the Morning Stretching in Bed (25 lessons (17 movement lessons, four ready-made sequences of 3, 5, 10 and 15 minutes, three theory lessons and the Stretch SOS Pack), USD 97) are digital content, streamed online. When you enrol, access opens straight away so you can begin your practice without waiting.

2. Your 14-day right of withdrawal (EU, EEA, UK)

If you are a consumer in the EU, EEA or UK, the law normally gives you 14 days to withdraw from a purchase of digital content and receive a refund, without giving a reason.

3. When that right ends

For digital content that is supplied immediately, this right ends once delivery has begun with your prior express consent. At checkout you ask us to make the course available at once and acknowledge that, once you start streaming or otherwise accessing the course, you lose the 14-day right of withdrawal for that course. Until you begin, the right still applies and you may cancel for a full refund. This section concerns only your statutory right of withdrawal. It does not limit our own money-back promise in section 4, which applies for 14 days whether or not you have started the course.

4. Our money-back promise

Beyond your legal rights, we keep it simple. If a course is not right for you, email us within 14 days of your purchase and we will refund you in full — no questions asked. You do not need to explain why. We always welcome honest feedback, but it is never a condition of your refund.

5. How refunds are processed

Because Paddle.com Market Limited is the Merchant of Record for all purchases, refunds are issued through Paddle back to your original payment method. You can start a request by contacting us at hello@spiritmeditations.online or by using the buyer support link on your Paddle receipt. Refund timing then depends on your bank or card issuer.

6. If something is wrong with a course

If course content is faulty, does not match its description, or you cannot access what you paid for, please tell us. You are entitled to a remedy under applicable consumer law, which may include repair (for example restoring access), a replacement, or a refund. These statutory rights are not affected by the withdrawal rules above.

7. Payment currency and chargebacks

Prices are charged in US dollars; we do not accept cryptocurrency. If you believe a charge is wrong, please contact us first — we can almost always resolve it faster than a bank dispute. If a chargeback is raised and upheld, the purchase is reversed and access to that course ends with it, as it would with any refund.

8. Contact

For anything to do with cancellations or refunds, we are here at hello@spiritmeditations.online. This policy does not limit any mandatory consumer rights you have under the laws of your country of residence.